You ship. Your docs should keep up.
DocWright watches your merged PRs and resolved support tickets, drafts the update, and hands it to you for a quick nod — usually within the hour, not whenever a customer notices first.
No credit card required · Limited founding spots available
Review queue
3 drafts waitingExporting your data
From PR #482 — “Add XLSX export alongside CSV”
Exporting your data
Exports are available as CSV or XLSX files — pick a format in Settings → Data. Large exports are emailed to you as a download link once ready.
The problem
Your product moved on. Your help center didn't.
If this sounds like your Tuesday, you're not alone. Support suites treat the knowledge base as an appendage. Docs platforms still wait for a human to notice what changed. Neither closes the loop — so it falls apart in three familiar ways.
Docs describe the product you had three sprints ago
You ship weekly, but nobody notices which articles the release just broke — until a customer does.
Support answers what the docs should
The same five questions, every week, answered by hand — because the article that should answer them is wrong or missing.
Updating the help center is nobody's job
So it falls to whoever drew the short straw, gets done resentfully at quarter-end, and rots again by the next release.
Sound familiar? Here's what that looks like on a Tuesday morning.
Exporting your data
Last updated 14 months agoWhat the article still says
Exports are available as CSV files only. XLSX export is not supported.
What support keeps hearing
“Your docs say CSV only, but I can see an XLSX button in Settings…? Which one is right?”
Ticket #4127 · today, 9:14 AM
“How do I export to Excel? The help article didn't mention it.”
Ticket #4131 · today, 11:02 AM
Merge a PR. Get a review-ready draft within the hour.
Your engineers connect the repo once and never think about it again. Whoever runs support stays fully in control of what goes live.
Works with the tools you already use
Connect your sources
Install the GitHub App and connect Zendesk in a couple of minutes. Or POST to a webhook — anything that signals your product changed.
DocWright drafts the update
Every merged PR and recurring ticket cluster becomes a draft — update an existing article, propose a new one, or ignore the noise. Sources cited.
You approve, it publishes
Review a side-by-side diff, edit if you like, hit approve. Nothing ever publishes without a human saying yes.
Everything your help center has been missing
Built for teams like yours — 2 to 30 people, shipping weekly, tired of typing the same answer for the fifth time this month.
Review queue
Nothing publishes without you
Every AI draft waits for a human. Updates arrive as side-by-side diffs, new articles as full previews — approve, edit, or reject in one click.
- Side-by-side diffs for every proposed update
- Every revision versioned, with its author on record
- Auto-publish stays off in v1 — every change needs your OK
Answered in 1.2s · Powered by DocWright
Answers widget
Answers that never meter
A one-line embed gives visitors instant, cited answers from your published docs. Unlimited on every plan — deflection never comes with a bill.
- Every answer cites the article it came from
- “Wasn't helpful” hands off to email — no dead ends
- Answers only from published articles, never drafts
- How do refunds work?×23 draft ready
- Can I change my plan mid-cycle?×14 draft ready
- Where do I find my API key?×9 draft ready
Weekly gap report
See what your docs can't answer yet
DocWright clusters your resolved tickets and shows the questions customers keep asking that no article answers — ranked by frequency, each with a draft stub ready to review.
- Recurring ticket clusters, ranked by volume
- One click from gap to reviewable draft
- Lands in your inbox every Monday morning
Also included
- Signals from GitHub, Zendesk & webhooks
- Every draft cites its sources
- SEO-optimized hosting & custom domains
- One-click migration from Zendesk Guide, Intercom & HelpDocs
- Unlimited everything — $0 overage, ever
Early access
Become a founding team
We’re a small team opening DocWright to a handful of founding customers before general availability — you’ll get priority onboarding, a direct line to us for roadmap input, and first access once we open up publicly.
Questions, answered
The ones we get asked most, straight from us — no support ticket required.
Really unlimited: AI answers, PR scans, drafts, and articles are never counted or billed. Instead of meters we publish a fair-use policy — in the rare case of extreme automated traffic we throttle at the very top end, but you will never see an overage line on an invoice.
No. Every change — AI-drafted or human-written — lands in a review queue and publishes only when a person approves it. Every revision is versioned with its author recorded, so you always have a full audit trail.
Three sources: merged pull requests on the GitHub repos you select, recurring question clusters from your resolved Zendesk tickets, and a simple webhook you can call from anywhere (a changelog tool, a CI step, or by hand).
Yes — one-click import brings over your collections, articles, and images, and generates a redirect map to help protect the search rankings you've already earned.
Install the GitHub App on the repos you choose — about two minutes — and they're done. Reviewing and approving drafts is designed for your support lead, not your engineering team.
Every help center gets a fast, SEO-optimized site on yourname.docwright.app, and the Team plan adds a custom domain (docs.yourproduct.com) with white-labeling for each help center.
Your product ships weekly.
Your docs should too.
Come be one of the first. You'll get priority setup and a direct line to us — before we open up publicly.
Claim a founding spotNo credit card. Founding spots are limited.